PRIVACY POLICY

Introduction

We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

1. Personal Information
We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email, phone, address)
  • Payment and billing information
  • Account credentials and preferences
  • Communication records and correspondence
  • Any other information you choose to provide

2. Automatically Collected Information
We automatically collect certain information when you visit our website:

  •  IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Referring website information
  • Cookies and similar tracking technologies

How We Use Your Information

We use collected information for:

  • Providing and improving our services
  • Processing transactions and payments
  • Communicating with you about our services
  • Sending marketing communications (with your consent)
  • Analyzing website usage and performance
  • Complying with legal obligations
  • Protecting against fraud and security threats

We only use SMS messaging from our main phone numbers (419) 954-3005 and (912) 226-5345 for customer conversations about specific issues, not for marketing purposes.

By registering for SMS notifications, you agree to receive account-related messages from us. Message frequency may vary but will not exceed 4 messages per month. Message and data rates may apply.

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Pivot Creative, from 419.954.3005 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 419.954.3005 or [email protected]. Mobile opt-in information is never shared with third parties.

Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: When you have given explicit permission

We do not transfer or share your personal information with any external organizations under any circumstances, even with your consent.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Restriction of processing
  • Data portability
  • Objection to processing

You may opt out of receiving SMS messages from us at any time by replying STOP or UNSUBSCRIBE to any message you receive.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic
  • Provide personalized content
  • Enable certain website features

You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new effective date.
6/30/2024.

If you have questions about this privacy policy or wish to exercise your rights, please contact us at [email protected] or call (419) 954-3005.